Reporting & Managing a Claim

Crawford & Company, the Master Property Program’s third-party claims handling partner, has developed a customized in-take website for submitting a claim as well as providing a site that program participants may access to view details and status on current claims. View claims process.  

The global Intake site is where program participants and their local brokers go to submit a claim “Crawford Global Intake”  https://apps.crawco.com/suite/apps.

Direct real-time access to CMS’s web portal, with report templates that are available to analyze claim activity. This includes, but is not limited to, claim instance details, financial reporting, and client on-demand query capabilities. Features available also include scheduled reporting, email submission automation, and query look-up capabilities.

Client Management System (CMS) https://cmsportal.crawco.com/door/login

For questions on password reset, logging in, running reports, please contact Maureen Biehl, Senior Vice President at Marsh, 317-261-9328 or maureen.w.biehl@marsh.com.   

If you have access issues or wish to report errors, please contact the Crawford helpdesk: Helpdesk_Support@us.crawco.com.